2016-11-08 17 views
-1

У меня проблема с моим pbx. Я использую Trixbox и, как вы можете видеть из журнала ниже, когда вызов переходит из очереди, иногда агенты не звонят. Даже если я перезапущу ампорталь, проблема остается. Я должен применить любое изменение из GUI (даже не делая ничего), чтобы решить эту проблему. Кто-нибудь сталкивался с той же проблемой? Или ... кто-нибудь знает способ отслеживания очередей? Поэтому я могу отправить электронное письмо, когда это произойдет.Агенты не звонят в очередь (звездочка)

[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Goto (ext-queues,1000,1) 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:1] Macro("SIP/XXXXXXXXXX-00000003", "user-callerid,") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:1] Set("SIP/XXXXXXXXXX-00000003", "AMPUSER=XXXXXXXXXX") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:2] GotoIf("SIP/XXXXXXXXXX-00000003", "0?report") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:3] ExecIf("SIP/XXXXXXXXXX-00000003", "1?Set(REALCALLERIDNUM=XXXXXXXXXX)") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:4] Set("SIP/XXXXXXXXXX-00000003", "AMPUSER=") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:5] Set("SIP/XXXXXXXXXX-00000003", "AMPUSERCIDNAME=") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:6] GotoIf("SIP/XXXXXXXXXX-00000003", "1?report") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Goto (macro-user-callerid,s,10) 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:10] GotoIf("SIP/XXXXXXXXXX-00000003", "0?continue") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:11] Set("SIP/XXXXXXXXXX-00000003", "__TTL=64") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:12] GotoIf("SIP/XXXXXXXXXX-00000003", "1?continue") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Goto (macro-user-callerid,s,19) 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:19] NoOp("SIP/XXXXXXXXXX-00000003", "Using CallerID "Test" <XXXXXXXXXX>") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:2] Answer("SIP/XXXXXXXXXX-00000003", "") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:3] Set("SIP/XXXXXXXXXX-00000003", "__BLKVM_OVERRIDE=BLKVM/1000/SIP/XXXXXXXXXX-00000003") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:4] Set("SIP/XXXXXXXXXX-00000003", "__BLKVM_BASE=1000") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:5] Set("SIP/XXXXXXXXXX-00000003", "DB(BLKVM/1000/SIP/XXXXXXXXXX-00000003)=TRUE") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:6] ExecIf("SIP/XXXXXXXXXX-00000003", "1?Set(_DIAL_OPTIONS=TtrWwM(auto-blkvm))") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:7] Set("SIP/XXXXXXXXXX-00000003", "__NODEST=1000") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:8] Set("SIP/XXXXXXXXXX-00000003", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q1000-20161102-123213-1478086323.3") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:9] Set("SIP/XXXXXXXXXX-00000003", "__CWIGNORE=TRUE") in new stack 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Executing [[email protected]:10] Queue("SIP/XXXXXXXXXX-00000003", "1000,t,,,10") in new stack 
[2016-11-02 12:32:13] DEBUG[6416] res_musiconhold.c: Music on Hold class 'one' not found in memory 
[2016-11-02 12:32:13] VERBOSE[6416] logger.c:  -- Started music on hold, class 'default', on SIP/XXXXXXXXXX-00000003 
[2016-11-02 12:32:13] WARNING[6416] mp3/interface.c: Junk at the beginning of frame 49443304 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using SIP RTP TOS bits 184 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using SIP RTP CoS mark 5 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using SIP VRTP TOS bits 136 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using SIP VRTP CoS mark 6 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using UDPTL TOS bits 184 
[2016-11-02 12:32:18] VERBOSE[6280] logger.c: == Using UDPTL CoS mark 5 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Stopped music on hold on SIP/XXXXXXXXXX-00000003 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Executing [[email protected]:11] DBdel("SIP/XXXXXXXXXX-00000003", "BLKVM/1000/SIP/XXXXXXXXXX-00000003") in new stack 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- DBdel: family=BLKVM, key=1000/SIP/XXXXXXXXXX-00000003 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Executing [[email protected]:12] Set("SIP/XXXXXXXXXX-00000003", "__NODEST=") in new stack 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Executing [[email protected]:13] Set("SIP/XXXXXXXXXX-00000003", "__CWIGNORE=") in new stack 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Executing [[email protected]:14] Goto("SIP/XXXXXXXXXX-00000003", "ext-queues,1001,1") in new stack 
[2016-11-02 12:32:23] VERBOSE[6416] logger.c:  -- Goto (ext-queues,1001,1) 

ответ

0

решаемые в том числе

preload => pbx_config.so 
preload => chan_local.so 

в /etc/asterisk/modules.conf